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International prices do not include customs charges. Expect to pay import duties for orders outside the US.
In-stock orders ship within 5-7 business days of purchase. The shipping class you select has no impact on order processing time (orders shipped “Priority Mail” do not ship faster). We do not offer rush processing.
Estimated pre-order ship dates are listed on the order page. Pre-order ship dates are subject to change. If an order contains both pre-order and in-stock items, we will wait until all items are available before shipping your order. If you would prefer multiple shipments, please place separate orders.
You will receive a shipment confirmation email with tracking information once your order ships. Please note it often takes a few days for the tracking number to appear in the USPS tracking system.
If you are located outside the U.S. and select USPS First Class Mail International as your shipping method, tracking is very limited and no insurance is included. First Class Mail International shipments can take up to 6 weeks to arrive (or slightly longer in some cases), and often go several weeks in transit without any tracking updates. Since this service does not include insurance, we assume no responsibility if your shipment is lost, stolen, not delivered, or returned to us. Additional fees apply for re-shipments. Please contact us immediately after placing your order if you would like to purchase separate insurance coverage for a First Class Mail International shipment. USPS Priority Mail International shipments arrive within 10 business days and include full tracking and insurance coverage.
All sales final. No refunds or returns accepted. Any problems with an order must be reported within 2 weeks of delivery (or 2 months of shipment for undelivered orders). We cannot assist with any issues reported beyond this time frame.